Privacy Policy
Effective Date: 01.30.2026

At ANNA’S LLC, DBA The Century Palace Event Venue (“we,” “our,” or “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services. Please read this policy carefully to understand how your personal data is handled

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Event details and preferences

This information is collected when you submit forms, schedule tours, request pricing, book services, or contact us.

Technical Information

Automatically collected data, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

Usage Information

Details about how you interact with our website, such as:

  • Pages visited

  • Time spent on pages

  • Navigation behavior

Transaction Information

Billing and payment-related information required to process deposits, invoices, and service payments. Payment data is handled through secure third-party processors.

2. How We Use Your Information

We use collected information to:

  • Provide, manage, and deliver our services

  • Respond to inquiries and schedule tours or appointments

  • Process payments and service agreements

  • Send confirmations, updates, and relevant promotional communications

  • Improve website performance and customer experience

  • Maintain internal records and reporting

  • Comply with legal and regulatory obligations

We do not sell or rent your personal information.

3. SMS Communications & Opt-In Consent

By providing your phone number, you consent to receive SMS messages from ANNA’S LLC, DBA The Century Palace Event Venue, which may include:

  • Inquiry responses

  • Appointment confirmations and reminders

  • Booking updates

  • Service-related notifications

  • Occasional promotional messages

SMS Details:

  • Message frequency may vary

  • Standard message and data rates may apply

  • You may opt out at any time by replying STOP

  • For assistance, reply HELP or contact us directly

Consent to receive SMS messages is not a condition of purchase.

4. Mobile Information Sharing Statement (A2P Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers (such as customer service, CRM systems, or messaging platforms) is permitted solely for operational support. All other use case categories explicitly exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality

  • Analyze website traffic and performance

  • Remember user preferences

You may disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Data Security & Handling

We use industry-standard administrative, technical, and physical safeguards to protect your personal information. Access to sensitive data is limited to authorized personnel and trusted service providers.

While we take reasonable steps to secure your data, no method of online transmission or storage can be guaranteed to be 100% secure.

7. User Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise these rights, please contact us using the information below.

8. Legal Disclosure

We may disclose your information if required to do so by law, court order, or legal process, or to protect our rights, property, or safety.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information

ANNA’S LLC, DBA The Century Palace Event Venue
📧 Email: CPVenue@gmail.com
📞 Phone: (270) 777-2012
🌐 Website: www.TheCenturyPalace.com

Information We Collect

We may collect several types of information from you, including:

Personal Information

Your name, email address, phone number, mailing address, and other contact information you voluntarily provide when submitting forms, scheduling tours, booking services, or contacting us.

Technical Information

Your IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.

Usage Information

Information about how you interact with our website, including pages visited and time spent.

Transaction Information

Billing information necessary to process payments for services.

How We Use Your Information

We use the information we collect to:

• Provide and manage our services
• Respond to inquiries and schedule appointments
• Process payments and service agreements
• Improve website performance and customer experience
• Send confirmations, updates, and promotional communications
• Comply with legal obligations

Information Sharing and Disclosure (A2P Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information if required by law, including court orders or legal processes.

SMS Communications & Consent

By providing your phone number, you consent to receive SMS messages from ANNA’S LLC, DBA The Century Palace Event Venue related to your inquiries, appointments, bookings, and promotions. Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Data Security

We use industry-standard safeguards to protect your personal information. However, no online data transmission can be guaranteed 100% secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website performance, and remember preferences. You may disable cookies through your browser settings.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Contact Information

ANNA’S LLC, DBA The Century Palace Event Venue
Email: CPVenue@gmail.com

Phone: (270)777-2012
Website: www.TheCenturyPalace.com